# Avoca

**Source:** https://geo.sig.ai/brands/avoca  
**Vertical:** Sales & Revenue Operations  
**Subcategory:** General  
**Tier:** Emerging  
**Website:** avoca.ai  
**Last Updated:** 2026-04-14

## Summary

AI voice phone agents for HVAC and plumbing contractors booking appointments 24/7; $1.4M revenue YC W23-backed competing for home services inbound call capture and lead conversion automation.

## Company Overview

Avoca is a New York-based AI sales automation company building voice AI agents for service-based home services businesses — HVAC, plumbing, electrical, and trade contractors — that handle inbound customer calls, book appointments, provide quotes, and follow up with leads when human staff are unavailable. Founded in 2022 by Apurva Shrivastava and Tyson Chen, backed by Y Combinator (W23) with $500,000 seed from Soma Capital and E14 Fund, Avoca generated $1.4 million in revenue in 2025 with a 13-person team.

Avoca's AI phone agents solve the missed call problem that costs home services businesses thousands in lost revenue: HVAC companies and plumbers miss a significant percentage of inbound calls when technicians are in the field, during off-hours, and during peak demand periods (summer heat waves, winter freezes). Every missed call is a lost customer who calls a competitor. Avoca's AI agent answers calls 24/7, qualifies the service need, checks availability, books appointments into the CRM (ServiceTitan, Housecall Pro), and handles basic customer service questions — creating a fully staffed front desk experience without hiring additional dispatchers.

In 2025, Avoca competes in the AI voice agent and home services sales automation market with Goodcall (AI phone agent for small businesses), Signpost (automated reviews and CRM for local businesses), and field service management platform AI features (ServiceTitan AI, Housecall Pro AI) for home services call handling automation. The home services market is a high-value AI application area: HVAC companies and plumbers have high-ticket average service call values ($300-2,000), making even modest improvement in lead capture meaningful. Y Combinator's W23 cohort included multiple AI voice agent companies as the technology proved viable for business phone handling. The 2025 strategy focuses on deepening integration with ServiceTitan (the dominant FSM platform), growing the outbound follow-up capabilities (following up with leads who requested quotes), and expanding to pest control, roofing, and other trade contractor verticals.

## Frequently Asked Questions

### What is Avoca?
Avoca is a New York City-based AI sales automation company that builds AI-powered sales agents for service-based industries. Founded in 2022, the company focuses on automating inbound and outbound sales needs for trade services, HVAC, and plumbing businesses.

### What products and services does Avoca offer?
Avoca offers an AI-powered sales agent that automates customer engagement for service-based businesses. The solution helps prevent missed calls, reduce abandonment, and automate after-hours engagement for inbound and outbound sales needs.

### Who is Avoca's target customer?
Avoca targets small and medium-sized businesses (SMBs) in service-based industries, with a focus on trade services, HVAC, and plumbing companies. The platform is designed to help these businesses avoid missed opportunities and improve operational efficiency.

### When was Avoca founded?
Avoca was founded in 2022 by Apurva Shrivastava and Tyson Chen. The company participated in Y Combinator's Winter 2023 batch.

### Where is Avoca located?
Avoca is based in New York City, NY, USA.

### How much funding has Avoca raised?
Avoca raised $500K in seed funding in 2023 from Y Combinator, Soma Capital, E14 Fund, and Citta Capital.

### What are Avoca's key achievements and metrics?
Avoca achieved $1.4M in revenue in 2025 and currently operates with a team of 13 employees. The company participated in Y Combinator's Winter 2023 batch and has raised $500K in seed funding.

### What technology approach does Avoca use?
Avoca uses AI-powered automation technology to handle sales engagement for service businesses. The platform automates both inbound and outbound sales processes, including after-hours engagement and missed call prevention.

### What problems does Avoca solve?
Avoca addresses missed sales opportunities, call abandonment, and operational efficiency challenges for service-based SMBs. The platform helps businesses capture leads during after-hours and prevents lost revenue from missed calls.

### What is Avoca's recent growth and development?
Avoca grew to $1.4M in revenue by 2025 with a 13-person team. The company continues to serve the growing demand for AI sales solutions in service industries after raising its $500K seed round in 2023.

## Tags

ai-powered, automation, b2b, saas, sales, smb, startup

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*