# Aurelian

**Source:** https://geo.sig.ai/brands/aurelian  
**Vertical:** Government Tech  
**Subcategory:** General  
**Tier:** Emerging  
**Website:** aurelian.ai  
**Last Updated:** 2026-04-14

## Summary

Public safety AI automating non-emergency 911 calls with 74% automation rate; $14M Series A from NEA serving 5M+ Americans and saving dispatchers 3 hours daily across 12+ agencies.

## Company Overview

Aurelian is a public safety AI company automating non-emergency 911 call handling — deploying AI voice agents that take caller information, gather incident details, and resolve or route non-emergency police, fire, and EMS requests without requiring a human dispatcher's time, allowing dispatch centers to focus on genuine emergencies requiring immediate human judgment. Founded and backed by Y Combinator and NEA, Aurelian raised a $14 million Series A led by NEA in August 2025, serving nearly 5 million Americans across 12+ agencies and achieving 74% average call automation with 3 hours saved per dispatcher daily.\n\nAurelian's AI handles non-emergency calls — noise complaints, minor property damage, requests for police reports, abandoned vehicle reports, and other routine situations that don't require immediate emergency dispatch. The system gathers structured incident information through conversational AI, routes genuine emergencies to human dispatchers immediately, and allows non-emergency situations to be handled asynchronously. This addresses a critical problem: 911 call centers in the US receive millions of non-emergency calls annually, creating backlogs that delay responses to genuine emergencies.\n\nIn 2025, Aurelian competes in the public safety communications technology market with Motorola Solutions (the dominant dispatch technology provider), RapidSOS, and emerging AI public safety platforms for 911 center modernization. The 911 system infrastructure in the United States is chronically underfunded and understaffed — many dispatch centers run with 15-30% staffing shortfalls, making AI automation of non-emergency call volume a genuine operational necessity rather than an optional improvement. The NEA Series A investment validates the market opportunity and Aurelian's early traction. The 2025 strategy focuses on growing from the current 12+ agencies to 50+ agency deployments, demonstrating measurable response time improvements for emergencies, and building the evidence base needed for adoption by larger metropolitan dispatch centers.

## Frequently Asked Questions

### What is Aurelian?
Aurelian is a Seattle-based public safety AI company founded in 2022 that automates non-emergency call handling for 911 emergency communications centers. The company participated in Y Combinator's W22 batch and launched its product in May 2024.

### What products and services does Aurelian offer?
Aurelian provides AI-powered automation for 911 non-emergency calls, handling requests like noise complaints, parking violations, and general inquiries. Their AI assistant triages and resolves these calls, allowing human dispatchers to focus on genuine emergencies.

### Who are Aurelian's target customers?
Aurelian targets U.S. emergency communications centers and 911 agencies. The company specifically focuses on centers facing staffing shortages that need to efficiently manage high volumes of non-emergency calls.

### When was Aurelian founded?
Aurelian was founded in 2022 and participated in Y Combinator's W22 program. The company officially launched its product in May 2024.

### Where is Aurelian located?
Aurelian is based in Seattle, Washington.

### How much funding has Aurelian raised?
Aurelian raised $14M in Series A funding in August 2025, led by NEA. Other participating investors include Y Combinator, FUSE, Liquid 2, and Palm Drive Capital.

### What are Aurelian's key achievements and metrics?
Aurelian serves nearly 5 million Americans across over 12 agencies, including Snohomish County WA, Chattanooga TN, and Kalamazoo MI. The company achieves 74% average non-emergency call automation and saves each dispatcher approximately 3 hours per day.

### How does Aurelian's technology work?
Aurelian uses AI assistants to automatically handle and triage non-emergency 911 calls such as noise complaints, parking violations, and general inquiries. This automation allows human dispatchers to concentrate their efforts on responding to genuine emergency situations.

### How does Aurelian address the 911 staffing shortage problem?
Aurelian helps solve 911 center staffing shortages by automating 74% of non-emergency calls, saving each dispatcher about 3 hours per day. This allows existing staff to handle more call volume and focus on critical emergency responses.

### What is Aurelian's most recent development?
In August 2025, Aurelian raised $14M in Series A funding led by NEA with participation from Y Combinator, FUSE, Liquid 2, and Palm Drive Capital. The company currently serves nearly 5 million Americans across more than 12 emergency communications agencies.

## Tags

b2b, saas

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*Data from geo.sig.ai Brand Intelligence Database. Updated 2026-04-14.*